This four-day course is designed to meet some of the credit requirements of the NYS Department of Health for water operator certification. It is designed to help operators improve supervision and management skills. This course is a mixture of lecture and classroom interactive activities. The textbook for the course is Manage for Success, by the University of California at Sacramento. The book is available directly from the Morrisville State College Bookstore. You can order in advance by calling the bookstore at (315) 684-6073 or purchase the book when you arrive on campus.
Topics covered during this course include:
Communication & Training Skills
Problem Solving & Decision Making Skills
Planning & Organizational Skills
Health & Safety Issues & Requirements
Personnel Skills including: Team Building, Delegation,
Motivation, &Basic Human Relations Skills